Frequently Asked Questions
Everything you need to know about your Bananhot experience.
How do I determine the right size for my swimwear?
We recommend checking our detailed Size Guide located on each product page. Our designs are tailored for a snug, flattering fit; if you are between sizes, we generally suggest sizing up for extra comfort.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags and hygiene liners intact within 14 days of delivery. Please note that items purchased during final sale events are not eligible for return.
Do you offer international shipping?
Yes, Bananhot ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
How should I care for my Bananhot pieces?
To maintain the quality of the fabric and vibrancy of the prints, we recommend hand washing in cold water with mild detergent. Avoid machine washing, tumble drying, or contact with rough surfaces.
When will my order be processed and shipped?
Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.